To get shoppers to the right products, e-merchants are experimenting with new technology and communicating directly with customers.
2016 is shaping up to be the year when e-commerce becomes truly a mainstream—not a niche—part of the overall grocery market.
The e-commerce platform provider—formerly owned by eBay Inc.—provides a range a services to more than 200 merchants ranked in the Internet Retailer Top 1000.
An Internet Retailer study of the returns processing of 30 leading e-retailers finds that those merchants on average process returns in eight days—but many take a lot longer.
In a recent Internet Retailer study of top merchants’ delivery performance, Best Buy fulfilled our online order from a local store in four hours.
E-retailers in the Asia-Pacific region command a big part of global e-commerce market share. 48%, or $833.6 billion, of global e-commerce sales in 2015 were transacted on Asia-Pacific retail sites.
A revenue analysis of publicly traded technology suppliers like ChannelAdvisor, Demandware and Shopify shows their revenue is growing nearly twice as fast as the e-commerce market.
Retailers in the Top 1000 brought in 16.4% of their revenue from marketplaces in 2015—up from 13.7% in 2014.
Top 500 online merchants collectively increased spend on paid search by 23% in 2015 over the prior year, but the housewares and home furnishing category more than doubled this increase to 48.5%. Mattress retailers Mattress Firm Inc. and Saatva Inc. had two of the highest increases.
The most successful e-commerce players in the mid-tier outgrow their larger competitors by identifying their sweet spot and making the most of it.