Featured Analysis

B2B 300 Launches with new data

The new B2B E-Commerce 300 launches with fresh data | Top 500

B2B e-commerce is at a crossroads—next stop: $1 trillion. And the companies who want to stay in the game as sellers must quickly make the right turns regarding commerce strategy and technology investments.

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Top Technology and Service Providers

Meet the top technology and service providers in online retail | Top 500

A new Internet Retailer report ranks the top 10 tech companies across 30 technology categories.

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Amazon Oops

Oops: Amazon inadvertently sends baby gift alert emails to 5.7 million customers | Top 500

Many customers who never set up registries were puzzled by a message notifying them that a gift had been purchased from their baby registry.

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Omnichannel strategies help propel online hardware sales | U.S. Top 1000

Online sales at hardware/home improvement chains are growing much faster than at other store-based retailers.

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Canadian retailers

Canada’s online retailers are growing faster than you think | U.S. Top 1000

Their sales are up more than 40% this year and Canada’s online retailers are taking share from foreign merchants competing for Canadian consumers’ online dollars.

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US online retail posts its largest gain in five years | Top 500

U.S. e-commerce sales grew 16.3% during the second quarter, the Commerce Department reported today. Amazon was responsible for nearly half of that growth.

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A look inside Amazon's massive and growing fulfillment network | Top 500

America’s largest online retailer holds a nationwide job fair to help fill 50,000 open positions across its U.S. fulfillment network.

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Online Marketplaces

Sales on online marketplaces cross $1 trillion in 2016 | Top 500

Internet Retailer’s latest research report, “Online Marketplaces: A Global Phenomenon,” shows that the growth of online marketplaces around the world present opportunities for smaller merchants to grow both in their home countries and across borders.

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Newer online food retailers stir up fast growth

Newer online food retailers stir up fast growth | U.S. Top 1000

Food and drug merchants grow fastest among Mid-Market 500 companies, even as Internet Retailer and Bizrate Insights find 81% of consumers prefer to shop for food in stores.

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There’s plenty of change among the leaders in luxury e-commerce | Top 500

A big merger, the emergence of aggressive start-ups and the evolution of flash-sale web retailers are changing the face of luxury e-commerce.

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Amazon accounts for the majority of Q3 online sales growth | Top 500

Many large publicly traded retailers posted big gains in web sales in the third quarter of 2016, driving e-commerce growth in the United States during the period. But the gains are largely attributable to e-retail giant Amazon.com Inc.

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Customers want help finding stuff and e-retailers are obliging | Top 500

To get shoppers to the right products, e-merchants are experimenting with new technology and communicating directly with customers.

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Appeal of online food shopping cuts across demographic lines | Top 500

2016 is shaping up to be the year when e-commerce becomes truly a mainstream—not a niche—part of the overall grocery market.

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Magento is gaining on competitors | Top 500

The e-commerce platform provider—formerly owned by eBay Inc.—provides a range a services to more than 200 merchants ranked in the Internet Retailer Top 1000.

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Best Buy uses its stores to beat Amazon on delivery | Top 500

In a recent Internet Retailer study of top merchants’ delivery performance, Best Buy fulfilled our online order from a local store in four hours.

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Asia Dominates Global E-Commerce | Global 1000

E-retailers in the Asia-Pacific region command a big part of global e-commerce market share. 48%, or $833.6 billion, of global e-commerce sales in 2015 were transacted on Asia-Pacific retail sites.

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E-commerce technology vendors grow faster than their retail clients | Top 500

A revenue analysis of publicly traded technology suppliers like ChannelAdvisor, Demandware and Shopify shows their revenue is growing nearly twice as fast as the e-commerce market.

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Home goods retailers step up their paid search spending | Top 500

Top 500 online merchants collectively increased spend on paid search by 23% in 2015 over the prior year, but the housewares and home furnishing category more than doubled this increase to 48.5%. Mattress retailers Mattress Firm Inc. and Saatva Inc. had two of the highest increases.

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Finding an edge | Second 500

The most successful e-commerce players in the mid-tier outgrow their larger competitors by identifying their sweet spot and making the most of it.

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Subscription menu merchants claim food category hot spot | Top 500

Home chefs who hate to shop but love to cook are fueling colossal growth among subscription menu services while creating a meaningful uptick in online food sales.

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How fast-growing e-retailers find their niche | Top 500

The 10 fastest-growing e-retailers in the 2016 Top 500 Guide use innovative products and marketing to take big leaps forward. These 10 merchants aren’t necessarily making a dent in Amazon’s online market share, but they show the smaller companies know how to play.

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Weekends are prime-time for email, according to Listrak, yet many of the largest online merchants send relatively few marketing emails on Saturday and Sunday.

Many retailers miss email marketing opportunities on weekends | Top 500

Weekends are prime-time for email, according to Listrak, yet many of the largest online merchants send relatively few marketing emails on Saturday and Sunday.

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Top 500 sneak peek: Lots of motion in the apparel and mass merchant categories | Top 500

The biggest market share shifts online in 2015 occurred in the apparel and mass merchant categories, according to an analysis of data to be released on Top500Guide.com in mid-April. More than 86% of the apparel retailers changed rank in their category this year, as did 92% of the mass merchants. There was much less movement in auto parts and toys and hobbies.

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Keeping score: The top digital marketers of 2016 | U.S. Top 1000

The five top digital marketers ranked in Internet Retailer’s new Digital Marketing Report Series understand how to acquire customers and get them to buy again and again. They each score high marks for effectiveness on email, social media, paid search and organic search, and new data reveals some key strategies that are driving big returns for online merchants large and small.

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A preview of what Amazon’s working on for 2016 | Top 500

Amazon dominates online retailing, but some Top 1000 merchants are growing faster than North America’s largest e-retailer, and others are riding Amazon’s coattails to online success.

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Web retailers have more e-commerce technology choices | U.S. Top 1000

Customer service and fulfillment categories grow while the number of social media technology vendors declines, according to data in the forthcoming 2016 Vendors to the Top 1000.

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