HSN, Gap and Williams-Sonoma lead web site availability ratings
November 14, 2012 12:56 PM
HSN.com had the best availability score in Internet Explorer testing among large retailers measured in October, says Compuware Gomez. Last month, the retailer’s web site loaded correctly99.98% of the time in tests using the Internet Explorer web browser. Gap.com and Williams-Sonoma.com tied for first place in Firefox availability tests at 99.99%.
Gap.com and Williams-Sonoma.com finished tied in second behind HSN.com in Internet Explorer tests with 99.97% availability. Three retailers—Overstock.com, QVC.com and Toysrus.com—were next, with their sites loading properly 99.93% of the time.
In Firefox testing, Overstock.com was next behind Gap.com and Williams-Sonoma.com with a 99.95% availability score for the month. Toysrus.com (99.94%) finished fourth followed by QVC.com (99.93%).
The average Internet Explorer availability score among the 21 retailers measured in October was 99.22%. The same group of retailers produced an average Firefox score of 99.44%.
Availability is determined by the percentage of tests in which the retailer’s web site loads correctly.
Click here for the full test results.